We store the information needed to provide Sale Smart, including your account email, profile details and the business data you create in Sale Smart: contacts, notes, calendar events, tasks, listings, property requests and messages.
If you connect Facebook or authorize Sale Smart to help manage advertising, we may receive and store information made available through Meta's platform and Marketing API. This can include Facebook Page identifiers and names, post identifiers or URLs, advertising account identifiers, campaign, ad set and ad identifiers, authorization information, delivery status and advertising performance data.
We use this information only to provide the Facebook advertising features you request, such as connecting authorized assets, creating or managing ads, showing campaign status and reporting advertising results inside Sale Smart.
Sale Smart does not ask for or store your Facebook password. Facebook access is handled through Meta's supported authorization and business-access tools.
We use your information to authenticate your account, provide CRM and marketplace features, operate broker messaging and scheduling, process requested advertising workflows, maintain security, prevent abuse, provide customer support and improve the reliability and performance of Sale Smart.
Sale Smart Pro payments are processed by Paddle. Card details are entered on Paddle's checkout and are never stored by Sale Smart. We store only subscription references such as a Paddle customer ID, subscription ID, price ID, status and renewal dates.
Facebook Boost services are separate from the Sale Smart Pro software subscription. Boost payments are handled locally in Ethiopia (bank transfer, Telebirr, CBE receipts) and are never processed through Paddle.
Your CRM data is private to your account or authorized workspace. Marketplace listings and property requests are visible to other brokers once approved, and public share links show only the information intentionally exposed by that share experience.
We use service providers to operate Sale Smart. These may include Supabase for application infrastructure, authentication, database and storage services; Paddle for applicable Sale Smart Pro billing; and Meta for Facebook advertising, Page and Marketing API features. These providers process information according to their own terms and privacy practices and only for the purposes needed to provide their services or comply with law.
You may remove Sale Smart's access to Facebook assets through the relevant Meta or Facebook settings, or by removing Sale Smart from the applicable Page, ad account or business permissions. After access is removed, Sale Smart will stop using that authorization for new Meta API actions. Historical advertising records may remain where needed for transaction history, support, security, accounting or legal obligations.
We retain information only for as long as reasonably needed to provide the service, keep required business records, resolve disputes, prevent fraud or abuse, and comply with legal obligations. We use access controls and server-side protections intended to prevent unauthorized access to private application and advertising data.
You may request access to, correction of or deletion of your Sale Smart account data by contacting support@salesmart.app. Where applicable, we will also delete Meta/Facebook data associated with your account unless retention is required for security, accounting, dispute resolution or legal reasons. Some billing records may be retained by Paddle for accounting and regulatory purposes.
Questions about this Privacy Policy or Sale Smart's handling of personal or Meta/Facebook data can be sent to support@salesmart.app.
Questions? Contact support@salesmart.app.